The things customers ask most often. Can't see yours? Call us on 0401 270 178 or send a message — we're happy to help.
Call 0401 270 178 or fill in the contact form with a few details about your space and what you need cleaned. We'll reply with a clear, no-obligation quote — usually the same day.
If any part of your clean isn't right, let us know within 24 hours and we'll return to re-clean it at no charge. For end-of-lease jobs, the guarantee extends through your inspection so your bond is protected.
Yes. Horizon is fully insured and ABN registered (ABN 58 660 601 132), and our cleaners are police-checked. You can have a stranger-free, worry-free clean every time.
We do. Our crews arrive with everything needed, including eco-friendly, family- and pet-safe products. If you'd prefer we use specific supplies of your own, just let us know.
Whatever suits — one-off, weekly, fortnightly or monthly for homes, and daily or custom schedules for offices and commercial sites. Offices are typically cleaned after hours to stay out of your way.
Not at all. Many customers arrange secure access and come home to a spotless space. If you'd rather be there, that's completely fine too.
Our end-of-lease cleans follow your agent's bond checklist and include ovens, windows and carpets. If the inspection flags anything we missed, we'll come back and re-clean it free of charge.
Payment details are confirmed when you book. New customers receive 15% off their first clean — just mention it when you request your quote.
Ask us anything about your clean — no pressure, no obligation.
